RETURN & REFUND POLICY

At pH India, we strive to give you the very best shopping experience possible. However, considering that opened or damaged products cannot be reused, we cannot accept exchange or return of used or opened products once sold or delivered.

pH India is not responsible for any damage caused after delivery

In case of any external quality issue with the product, we can exchange the product. All you need to do is email us within 24 hours of delivery at customer.support@maisondauraine.com and our Customer Care will be happy to assist you

Exchange of products will be accepted only if the products are returned in a saleable condition with the original receipt/tags intact and in their original packaging, in an undamaged condition and subject to following terms

Returns and exchanges requests will be subject to checking and vetting by pH India.

Damages due to neglect, improper usage or wrong application will not be covered under this Policy.

Once your return/refunds request has been accepted, the process will be completed within 7-14 business days.

All products once purchased are non-refundable.